Request Customer Service

Submit your request and our Customer Service Specialists will take care of you.

To track your package, first check your email (and spam) for your confirmation with tracking link.

For cookie-related issues please include the lot code that’s on the outside of the bag or box. The lot code begins with “SA” or “MM” and is followed by 5 digits.

Please allow 1-2 business days for response.

Our customer service department is open 8:00am – 5:00pm (Central Standard Time), Monday through Friday. Call us at 888-610-MILK (6455). Email us at or submit your request via the form below.